Fair Lawn School District

What's the best way to submit an ETICKET? (Oct2014)

When you submit an ETICKET, please make sure you follow these guidelines:
 Be Specific. Don’t just say your printer isn’t working. List any messages or errors that display.
 Also be sure to include steps that you have taken to resolve the issue – all of that helps to identify the problem. If the tech dept can’t find or reproduce the problem, they can’t fix it.
 Only include ONE issue on each ticket. If one issue is resolved, the ticket may be closed without the other issue being resolved.

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